MASTER THE ART OF CAMPAIGN DELIVERY
CAMPAIGN RESOURCES OVERVIEW
Gain valuable insights into your campaigns with detailed reporting tools. This page walks you through the various reports available to monitor your campaign’s effectiveness, including engagement metrics, open rates, and conversion data. Learn how to use these reports to make data-driven decisions and optimize future campaigns for better results.
CAMPAIGN REPORTING
CREDIT RECHARGE GUIDE
Ensure your messaging campaigns run smoothly without interruption by recharging your credits. This guide provides all the steps needed to add more credits to your account. Stay on top of your credit balance and never miss a chance to connect with your customers.
DELIVERABILITY TROUBLESHOOTING
Having trouble with message delivery? This page helps you identify and resolve common deliverability issues, ensuring your messages reach your customers. Whether it’s poor engagement or technical barriers, we’ve got you covered with troubleshooting tips and actionable steps to improve the success rate of your campaigns.
CAMPAIGN TUTORIALS
Explore our concise, targeted video tutorials designed to teach you everything you need to know about running successful campaigns. Each video breaks down a specific aspect of campaign creation, from setup to execution, helping you maximize your results with simple and effective guidance.
IMAGE SIZE GUIDE
Ensure your visuals look their best with our Image Size Guide. This resource provides the optimal dimensions and formats for images used across SBU, helping you maintain high-quality, professional-looking content.
SEGMENTATION GUIDE
Maximize the impact of your messages with our Segmentation Guide. Learn how to strategically segment your audience using Springbig’s powerful tools, ensuring your messages reach the right people at the right time through the right channels.
MULTI-METHOD SENDING GUIDE
Take full control of your campaign delivery with the Multi-Method Sending Option. This guide walks you through how to send messages across multiple channels or prioritize specific methods based on customer opt-ins—ensuring every message reaches its audience in the most effective way.
COMPARE CAMPAIGNS GUIDE
Easily evaluate campaign performance with our Compare Campaigns Guide. This tool allows you to analyze multiple campaigns side by side, helping you identify trends, measure impact, and optimize future strategies.
VARIABLE TRACKING GUIDE
Gain deeper insights into your campaign performance with Variable Tracking. This guide shows you how to adjust time frames to analyze key metrics over time, helping you compare impact, spot trends, and make smarter marketing decisions.
MULTI-LINK GUIDE
Give your customers more ways to engage with your campaigns using multiple links. This guide covers how to add and manage multiple links within a single campaign, providing clear steps for retailers and a preview of the customer experience.
CAMPAIGN CADDIE GUIDE
Track key performance metrics with ease using Campaign Caddie. This guide walks you through measuring the KPIs that matter most—right from the campaign creation process—so you can optimize targeting and maximize impact.
MULTIPLE IMAGES AND VIDEOS GUIDE
Enhance your campaigns with rich media using multiple images and videos. This guide walks you through adding and optimizing multiple visuals, helping you create more engaging and dynamic messages for your audience.