Welcome to the Getting Started with Springbig Learning Path, your one-stop guide to unlocking the full potential of your Springbig tools and features. Designed for new merchants, this path walks you through the essentials of setting up your platform, understanding the key features, and creating a foundation for lasting success. Whether you’re exploring loyalty programs, sending campaigns, or diving into analytics, this path will equip you with the knowledge and confidence to thrive.
YOUR FIRST STEPS TO SUCCESS WITH SPRINGBIG
GETTING STARTED WITH SPRINGBIG LEARNING PATH
SETTING UP YOUR SPRINGBIG PLATFORM
MASTER YOUR SYSTEM'S FOUNDATION
This page walks you through the basics of navigating Springbig’s home page and settings, empowering you to tailor your platform to your business needs. Learn how to set preferences, integrate tools, and optimize your system for seamless operations.
Learn the art of effective communication with this guide that links to campaign strategies, stashboard functionalities, messaging best practices, and deliverability insights. From targeted texts to creative campaigns, this page ensures your voice is heard by your members.
COMMUNICATING WITH YOUR MEMBERS
CRAFT MESSAGES THAT DRIVE ENGAGEMENT
EMAIL EDITOR
Dive into Springbig’s powerful email editor and explore its robust capabilities. This guide provides step-by-step instructions for designing visually appealing and impactful email campaigns that resonate with your audience.
DESIGN ENGAGING EMAILS WITH EASE
This overview introduces Springbig’s Autoconnect feature and connects you to detailed guides for every Autoconnect option available. Discover how to automate customer journeys and drive results effortlessly.
AUTOCONNECT OVERVIEW
AUTOMATE YOUR MESSAGES FOR MAXIMUM IMPACT
Manage your customers like a pro with this guide to the Springbig Customers page. Learn how to search for members, grow your list, and leverage data insights to build lasting relationships.
MEMBER LIST MANAGEMENT
GROW AND OPTIMIZE YOUR CUSTOMER BASE
REPORTING GUIDE
ANALYZE, ADAPT, ACHIEVE
Discover Springbig’s built-in reporting tools and how they can provide key insights into your business’s performance. From campaign analytics to member trends, this guide ensures you’re always informed and ready to optimize.
RETAIL TRAINING
This resource includes essential training for retail teams, from managing opt-ins and opt-outs to mastering loyalty programs and the Springbig app. Set your team up for success with clear and practical guides.
EQUIP YOUR TEAM FOR SUCCESS
BUDZ BY SPRINGBIG
BOOST REFERRALS WITH BUDZ
Explore the Budz referral program and learn how to leverage it for maximum customer engagement. This guide walks you through how Budz helps you grow your customer base while rewarding loyalty.
FEEDBACK BY SPRINGBIG
Learn how to gather valuable customer insights using Springbig’s feedback surveys. This guide shows you how to create and send surveys that capture meaningful data to enhance your services.
CONNECT WITH CUSTOMERS THROUGH SURVEYS
BRANDS MARKETPLACE
Explore how the Brands Marketplace allows retailers to collaborate with brands. Learn how to have brands fund your campaigns and market directly to your customers for mutual growth.