SUBSCRIPTIONS BY SPRINGBIG
Using Subscriptions by Springbig, retailers can create a custom paid-tier program for your true VIPs, tailored to your unique business needs. The platform allows you to customize your entire program, including pricing, sign-up offers, and payment frequency, all while offering subscribers exclusive recurring offers, points discounts, unique product offerings, and more.
Enabling Subscriptions
To enable subscriptions on your Springbig platform, please reach out to our Subscriptions Business Development Manager, Corey Hines (chines@springbig.com).
Once subscriptions is enabled for your platform, you’ll be able to set up your subscription program!
WHAT IS SUBSCRIPTIONS?
SUBSCRIPTIONS OVERVIEW
CREATING YOUR SUBSCRIPTION PLAN
SIMPLE STEPS TO RECURRING SALES
Creating a subscriptions program with Subscriptions by Springbig has never been easier! Get started with crafting the ultimate subscription experience for your customers. This section walks you through everything from designing a compelling subscription program and offering free trials to welcoming new members with tailored messages. Learn how to set up VIP offers, customize plan descriptions, and create effective prompts to boost engagement. Plus, discover how to leverage subscription sharing links and access key reporting to maximize your program’s success.
Creating a seamless and satisfying experience for your subscribers is essential to maintaining loyalty and trust. This section covers everything your customers need to know: from how to enroll in a subscription plan to managing their account details with ease. Whether they want to update their payment method, change their email address, or adjust or cancel their subscription, we guide you through each step from the customer’s perspective, ensuring clarity and convenience.
SEAMLESS EXPERIENCES, LOYAL SUBSCRIBERS
SUBSCRIPTIONS CUSTOMER EXPERIENCE
EMPOWER BUDTENDERS TO ELEVATE THE SUBSCRIPTION EXPERIENCE
SUBSCRIPTION BUDTENDER TRAINING
Give your team the tools to confidently guide customers through every part of their subscription journey. This training covers key topics, from enrolling customers and managing plans to applying offers and assisting with transactions. With clear, practical insights, budtenders can provide seamless, informed support that keeps subscribers happy and engaged.
MASTER SUBSCRIPTIONS WITH STEP-BY-STEP GUIDES
SUBSCRIPTION TUTORIALS
Whether you’re just getting started or fine-tuning your subscription program, our comprehensive tutorials have you covered. Explore detailed, easy-to-follow guides for every stage of building out your subscription offerings, alongside videos that showcase the customer experience. Empower yourself with the tools and insights needed to create a seamless and successful subscription journey.